Ngemi Cia UK respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, purchase tickets or merchandise, or interact with Ngemi Festuval UK.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details, processed securely via third-party payment providers
Technical Information
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process ticket and merchandise orders
- Deliver products and event confirmations
- Respond to inquiries and customer support requests
- Send important updates about Ngemi Festuval
- Improve website performance and user experience
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments are processed through secure and trusted payment providers. Ngemi Cia UK does not store full card details on our servers.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and improve functionality. You can control cookie settings through your browser preferences.
5. Third-Party Services
We may use third-party services for:
- Payment processing
- Email marketing
- Website analytics
- Event management
These providers only access information necessary to perform their services and are required to protect your data.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of the data we hold about you
To exercise these rights, contact us at:
ticket@ngemiciauk.com
8. Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
9. Childrenās Privacy
Ngemi Cia UK does not knowingly collect personal data from children under the age of 13 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: ticket@ngemiciauk.com
Website: https://ngemiciauk.com